Data Protection Information
Updated: YYYY
* This text has been machine-translated. In case of discrepancies, only the German version shall be binding. Please refer to Datenschutz | freonit
Content of this privacy statement
This privacy policy is divided into several parts:
- Privacy policy for Freonit GmbH's social media presence
- Privacy statement for customers, suppliers and business partners of Freonit GmbH
Privacy statement for
the website of Freonit GmbH
1. Data protection at a glance
General notes
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in our privacy policy listed below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the “Information about the responsible body” section of this privacy policy.
How do we collect your information?
On the one hand, your data is collected when you provide it to us. This could be data that you enter in a contact form, for example.
Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g. Internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data can be used to analyze your user behavior.
What are your rights with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request that this data be corrected or deleted. If you have given your consent to data processing, you can withdraw this consent at any time for the future. You also have the right to request that the processing of your personal data be restricted under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time about this and if you have any further questions about data protection.
Analytical tools and tools from third parties
When you visit this website, your surfing behavior can be statistically evaluated. This is done primarily with so-called analysis programs.
Detailed information about these analysis programs can be found in the following privacy policy.
2nd hosting
We host the content of our website with the following providers:
All-incl
The provider is ALL-INKL.COM - Neue Medien Münnich, owner René Münnich, Hauptstraße 68, 02742 Friedersdorf (hereinafter All-Incl). For details, see All-Inkl's privacy policy:
https://all-inkl.com/datenschutzinformationen/
The use of All-Inkl is based on Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in presenting our website as reliably as possible. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. The consent can be withdrawn at any time.
Order processing
We have concluded an order processing contract (AVV) to use the above service. This is a contract required by data protection law, which ensures that it only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
Hetzner Online GmbH
The provider is Hetzner Online GmbH, Industriestrasse 25, 91710 Gunzenhausen, Germany (hereinafter Hetzner). Among other things, Hetzner hosts systems that are connected to this website, such as our ticket system, into which personal data is transferred when the contact form is completed. For details, see Hetzner's privacy policy: https://hetzner.com/de/legal/privacy-policy/
Hetzner is used on the basis of Art. 6 para. 1 lit. f DSGVO. If consent has been requested, processing is carried out on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG. The consent can be withdrawn at any time.
Order processing
We have concluded an order processing contract (AVV) with Hetzner.
Freonit d.o.o.
The provider is Freonit d.o.o., Mladena Stojanovica 43, 78,000 Banja Luka, Bosnia and Herzegovina, (hereinafter Freonit d.o.o.). Freonit d.o.o. maintains and develops systems associated with this website and receives access to personal data for this purpose. Processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO. The transfer of data to Serbia is secured by EU standard contractual clauses (SCC).
Order processing
We have concluded an order processing contract (AVV) with Freonit d.o.o.; the transfer is additionally secured by EU standard contractual clauses (SCC).
Webflow
The provider is Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA (hereinafter Webflow). When you visit our website, Webflow collects various log files, including your IP addresses.
Webflow is a tool for building and hosting websites. Webflow stores cookies or other recognition technologies that are necessary to display the page, to provide certain website functions and to ensure security (necessary cookies).
For details, see Webflow's privacy policy:
https://webflow.com/legal/eu-privacy-policy
Webflow is used on the basis of Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in presenting our website as reliably as possible. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. The consent can be withdrawn at any time.
Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://webflow.com/legal/eu-privacy-policy
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards when processing data in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. For more information, please contact the provider at the following link:
Order processing
We have concluded an order processing contract (AVV) to use the above service. This is a contract required by data protection law, which ensures that it only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
3. General information and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may have security gaps. It is not possible to completely protect data from access by third parties.
Note on the responsible body
The responsible body for data processing on this website is:
Freonit GmbH
Bad Bramstedt branch
Liethberg 15
D 24576 Bad Bramstedt
Telephone: (+49) 4192 - 8914042
email: info@freonit.com
The responsible body is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Storage period
Unless a specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you make a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have any other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons cease to apply.
General information on the legal basis of data processing on this website
If you have consented to data processing, we process your personal data on the basis of Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR, provided that special categories of data are processed in accordance with Article 9 (1) GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Article 49 (1) (a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g. via device fingerprinting), data processing is also carried out on the basis of Section 25 (1) TDDDG. The consent can be withdrawn at any time. If your data is necessary to fulfill a contract or to carry out pre-contractual measures, we process your data on the basis of Article 6 (1) (b) GDPR. We also process your data insofar as it is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c DSGVO. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f DSGVO. The following paragraphs of this privacy policy provide information on the relevant legal bases in each individual case.
data protection officer
We have appointed a data protection officer.
Julian Schuldt
Liethberg 15
24576
Bad Bramstedt
Telephone: (+49) 4192 - 8914042
email: dataprotection@freonit.com
Recipients of personal data
As part of our business activities, we work together with various external agencies. In some cases, this also requires the transfer of personal data to these external bodies. We only transfer personal data to external parties if this is necessary as part of contract performance, if we are legally obliged to do so (e.g. transfer of data to tax authorities), if we have a legitimate interest in the transfer of data in accordance with Article 6 (1) (f) GDPR, or if another legal basis allows the transfer of data. When using contract processors, we only share our customers' personal data on the basis of a valid contract for order processing. In the case of joint processing, a joint processing contract is concluded.
Our recipients include in particular hosting service providers such as Hetzner Online GmbH, maintenance and IT service providers such as Freonit d.o.o., and our CRM provider Salesforce.com Germany GmbH. Transfer to third countries is, where necessary, secured by EU standard contractual clauses.
Withdrawal of your consent to data processing
Many data processing processes are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.
Right to object to data collection in special cases and against direct marketing (Art. 21 GDPR)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F DSGVO, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU FILE AN OBJECTION, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED, UNLESS WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21 (1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL THEN NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION IN ACCORDANCE WITH ARTICLE 21 (2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to yourself or to a third party in a common, machine-readable format. If you request the direct transfer of data to another person responsible, this will only be done insofar as it is technically feasible.
Information, correction and deletion
Within the framework of the applicable legal provisions, you have the right to receive information free of charge about your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, a right to correct or delete this data. You can contact us at any time about this and if you have any further questions on the subject of personal data.
Right to restrict processing
You have the right to request that the processing of your personal data be restricted. You can contact us for this at any time. The right to restrict processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the audit, you have the right to request that the processing of your personal data be restricted.
- If the processing of your personal data was/happens unlawfully, you can request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of deletion.
- If you have filed an objection in accordance with Article 21 (1) GDPR, a balance must be made between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, this data — apart from storage — may only be processed with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection when the browser's address line changes from “http://” to “https://” and by the lock icon in your browser line.
If SSL or TLS encryption is activated, the data that you submit to us cannot be read by third parties.
Objection to promotional emails
The use of contact data published as part of the legal notice obligation to send unsolicited advertising and information material is hereby rejected. The operators of the sites expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.
4. Data collection on this website
cookies
Our websites use so-called “cookies.” Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.
Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies make it possible to integrate certain services from third-party companies within websites (e.g. cookies to process payment services).
Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.
Cookies that are necessary to carry out the electronic communication process, to provide certain functions requested by you (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Article 6 (1) (f) GDPR, unless another legal basis is provided. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG); consent can be withdrawn at any time.
You can set your browser so that you are informed when cookies are set and only allow cookies in individual cases, exclude the acceptance of cookies for specific cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be limited.
You can find out which cookies and services are used on this website in this privacy policy.
Consent with Cookiebot
Our website uses Cookiebot's consent technology to obtain your consent to store certain cookies on your device or to use certain technologies and to document this in accordance with data protection regulations. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter “Cookiebot”).
When you enter our website, a connection is made to Cookiebot's servers to obtain your consent and other explanations about cookie usage. Cookiebot then stores a cookie in your browser in order to be able to assign the consents given or their revocation to you. The data collected in this way is stored until you ask us to delete it, delete the Cookiebot cookie yourself, or the purpose for storing the data no longer applies. Mandatory legal storage obligations remain unaffected.
Cookiebot is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.
Cookies from Perspective.io
Our website and dedicated subdomains use cookies from Perspective.io to provide features such as interactive funnels and form processing. Consent to the use of these cookies is given via the Perspective.io cookie banner, which operates independently of our general consent management system.
Order processing
We have concluded an order processing contract (AVV) to use the above service. This is a contract required by data protection law, which ensures that it only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
contact form
If you send us inquiries via the contact form, we will store your details from the enquiry form, including the contact details you provided there, for the purpose of processing the enquiry and in case of follow-up questions. We will not share this data without your consent.
This data is processed on the basis of Article 6 (1) (b) GDPR, provided that your request is related to the fulfilment of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f DSGVO) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be withdrawn at any time.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions — in particular retention periods — remain unaffected.
Storage in the CRM system
Your data submitted via the contact form will be stored and processed in our CRM system at Salesforce.com Germany GmbH to process your request. The transfer of data to third countries is protected by EU standard contractual clauses. There is an order processing contract (AVV).
Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
The purpose of reCAPTCHA is to check whether the data on this website (e.g. in a contact form) is entered by a person or by an automated program. To this end, reCAPTCHA analyses the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The storage and analysis of data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and against spam. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. The consent can be withdrawn at any time.
For more information about Google reCAPTCHA, please see the Google Privacy Policy and Google Terms of Use at the following links:
https://policies.google.com/privacy?hl=de
https://policies.google.com/terms?hl=de
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards when processing data in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. For more information, please contact the provider at the following link:
https://www.dataprivacyframework.gov/participant/5780
Request by e-mail, telephone or fax
If you contact us by email, telephone or fax, your request, including all resulting personal data (name, request), will be stored and processed by us for the purpose of processing your request. We will not share this data without your consent.
This data is processed on the basis of Article 6 (1) (b) GDPR, provided that your request is related to the fulfilment of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f DSGVO) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be withdrawn at any time.
The data you send us via contact requests will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies. Mandatory legal provisions — in particular statutory retention periods — remain unaffected.
5. Analysis tools and advertising
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that allows us to integrate tracking or statistics tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies and does not carry out any independent analyses. It is only used to manage and play out the tools integrated via it. However, Google Tag Manager collects your IP address, which can also be transferred to Google's parent company in the United States.
Google Tag Manager is used on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in quickly and easily integrating and managing various tools on his website. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. The consent can be withdrawn at any time.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). For more information, please contact the provider at the following link:
https://www.dataprivacyframework.gov/participant/5780
Google Analytics
This website uses features of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors. Here, the website operator receives various usage data, such as page views, length of stay, operating systems used and origin of the user. This data is summarized in a user ID and assigned to the respective device of the website visitor.
We can also use Google Analytics to record your mouse and scroll movements and clicks, among other things. Google Analytics also uses various modelling approaches to supplement the collected data sets and uses machine learning technologies in data analysis.
Google Analytics uses technologies that enable the user to be recognized for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a Google server in the USA and stored there.
The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG. The consent can be withdrawn at any time.
Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://privacy.google.com/businesses/controllerterms/mccs/
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). For more information, please contact the provider at the following link:
https://www.dataprivacyframework.gov/participant/5780
IP anonymization
Google Analytics IP anonymization is activated. As a result, your IP address is abbreviated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and Internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
Browser plugin
You can prevent Google from collecting and processing your data by downloading and installing the browser plug-in available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
More information about how Google Analytics handles user data can be found in Google's privacy policy:
https://support.google.com/analytics/answer/6004245?hl=de
Order processing
We have concluded an order processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Meta pixel (formerly Facebook Pixel)
This website uses Facebook/Meta visitor action pixels to measure conversion. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data is also transferred to the USA and other third countries.
In this way, the behavior of site visitors can be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. As a result, the effectiveness of Facebook ads can be evaluated for statistical and market research purposes and future advertising measures can be optimized.
The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook uses the data for its own advertising purposes, in accordance with the Facebook Data Usage Policy (https://de-de.facebook.com/about/privacy/) can use. This allows Facebook to place advertisements on Facebook pages and outside of Facebook. As the site operator, we cannot influence this use of data.
The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG. The consent can be withdrawn at any time.
Insofar as personal data is collected on our website using the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of data and its transfer to Facebook. The processing carried out by Facebook after the transfer is not part of the joint responsibility. Our joint obligations have been set out in a joint processing agreement. The text of the agreement can be found at:
https://www.facebook.com/legal/controller_addendum
According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for implementing the tool on our website in a manner that is secure under data protection law. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g. requests for information) with regard to the data processed by Facebook directly. If you assert the rights of data subjects with us, we are obliged to forward them to Facebook.
Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum
https://de-de.facebook.com/help/566994660333381
In Facebook's privacy policy, you can find further information on how to protect your privacy:
https://de-de.facebook.com/about/privacy/
You can also deactivate the “Custom Audiences” remarketing feature in the ad settings section under the following link:
https://www.facebook.com/ads/preferences/entry_product=ad_settings_screen
To do this, you must be logged in to Facebook.
If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website:
http://www.youronlinechoices.com/de/praferenzmanagement/
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). For more information, please contact the provider at the following link:
LinkedIn Insight Day
This website uses LinkedIn's Insight Tag. The provider of this service is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.
Data processing through LinkedIn Insight Tag
With the help of the LinkedIn Insight Tag, we obtain information about visitors to our website. If a website visitor is registered with LinkedIn, we can, among other things, analyse the key professional data (e.g. career level, company size, country, location, industry and job title) of our website visitors and thus better tailor our site to the respective target groups. We can also use LinkedIn Insight Tags to measure whether visitors to our websites are making a purchase or other action (conversion measurement). Conversion measurement can also be carried out across devices (e.g. from PC to tablet). LinkedIn Insight Tag also offers a retargeting feature, which allows us to display targeted advertising to visitors to our website outside the website, although, according to LinkedIn, there is no identification of the advertising addressee.
LinkedIn itself also collects so-called log files (URL, referrer URL, IP address, device and browser properties and time of access). The IP addresses are truncated or (if they are used to reach LinkedIn members across devices) hashed (pseudonymized). LinkedIn members' direct IDs are deleted from LinkedIn after seven days. The remaining pseudonymized data is then deleted within 180 days.
As a website operator, we cannot assign the data collected by LinkedIn to specific individuals. LinkedIn will store the personal data collected from website visitors on its servers in the USA and use it as part of its own advertising measures. For details, see LinkedIn's privacy policy at:
https://www.linkedin.com/legal/privacy-policy#choices-oblig
legal basis
Insofar as consent has been obtained, the above service is used exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 TDDDG. The consent can be withdrawn at any time. Insofar as consent has not been obtained, this service is used on the basis of Art. 6 para. 1 lit. f DSGVO; the website operator has a legitimate interest in effective advertising measures, including social media.
Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://www.linkedin.com/legal/l/dpa
https://www.linkedin.com/legal/l/eu-sccs
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). For more information, please contact the provider at the following link:
https://www.dataprivacyframework.gov/participant/5448
Objection to the use of LinkedIn Insight Tag:
https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
LinkedIn members can also control the use of their personal data for advertising purposes in their account settings. To prevent LinkedIn from linking data collected on our website to your LinkedIn account, you must log out of your LinkedIn account before you visit our website.
Order processing
We have concluded an order processing contract (AVV) to use the above service. This is a contract required by data protection law, which ensures that it only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
YouTube with advanced data protection
This website includes videos from the YouTube website. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit one of these websites on which YouTube is integrated, a connection to YouTube's servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
We use YouTube in extended data protection mode. According to YouTube, videos that are played in extended data protection mode are not used to personalize browsing on YouTube. Ads that are displayed in extended data protection mode are also not personalized. No cookies are set in extended data protection mode. Instead, however, so-called local storage elements are stored in the user's browser, which contain personal data similar to cookies and can be used for recognition. Details about extended data protection mode can be found here: https://support.google.com/youtube/answer/171780.
After activating a YouTube video, further data processing processes may be triggered over which we have no influence.
YouTube is used in the interest of presenting our online offerings in an appealing way. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. The consent can be withdrawn at any time.
For more information about YouTube's privacy policy, please see their privacy policy at: https://policies.google.com/privacy?hl=de.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards when processing data in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. For more information, please contact the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.
6th newsletter
Newsletter data
If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not collected or is only collected on a voluntary basis. To process the newsletters, we use newsletter service providers, which are described below.
Click tip
This website uses Klick-Tipp to send newsletters. The provider is KLICK-TIPP LIMITED, 15 Cambridge Court, 210 Shepherd's Bush Road, London W6 7NJ, United Kingdom.
Klick-Tipp is a service that, among other things, can be used to organize and analyze the sending of newsletters. The data you enter for the purpose of subscribing to the newsletter is stored on Klick-Tipp's servers.
Data analysis by click tip
When we send newsletters using a click tip, we can determine whether a newsletter message has been opened and which links, if any, have been clicked on.
Klick-Tipp also allows us to divide newsletter recipients into different categories (so-called tagging). Newsletter recipients can be divided, for example, according to gender, personal preferences or customer relationship. In this way, newsletters can be better adapted to the respective target groups. For more information, please visit:
https://www.klicktipp.com and https://support.klicktipp.com/
If you do not want an analysis by click-tip, you must therefore unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.
legal basis
Data processing is based on your consent (Article 6 (1) (a) GDPR). You can withdraw this consent at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
Great Britain is considered a secure third country under data protection law. This means that the UK has a level of data protection that is equivalent to the level of data protection in the European Union.
Storage period
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data that we have stored for other purposes remains unaffected by this.
After you unsubscribe from the newsletter distribution list, your e-mail address may be stored in a blacklist by us or the newsletter service provider, if this is necessary to prevent future mailings. The data from the blacklist is only used for this purpose and is not combined with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Article 6 (1) (f) GDPR). Storage in the blacklist is not limited in time. You can object to storage if your interests outweigh our legitimate interest.
For more information, please see Klick-Tipp's privacy policy at:
https://www.klicktipp.com/datenschutzerklarung/
Order processing
We have concluded an order processing contract (AVV) to use the above service. This is a contract required by data protection law, which ensures that it only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
7. Audio and video conferences
data processing
Among other things, we use online conference tools to communicate with our customers. The tools we use in detail are listed below. When you communicate with us via video or audio conference via the Internet, your personal data is collected and processed by us and the provider of the respective conference tool.
The conference tools collect all data that you provide/use to use the tools (email address and/or your telephone number). The conference tools also process the duration of the conference, start and end (time) of participation in the conference, number of participants and other “context information” related to the communication process (metadata).
In addition, the provider of the tool processes all technical data required to process online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker, and the type of connection.
If content is exchanged, uploaded or made available in any other way within the tool, it is also stored on the servers of the tool providers. Such content includes, but is not limited to, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.
Please note that we do not have full influence on the data processing processes of the tools used. Our options are largely based on the corporate policy of the respective provider. For further information on data processing by the conference tools, please refer to the privacy statements of the tools used in each case, which we have listed below this text.
Purpose and legal basis
The conference tools are used to communicate with prospective or existing contract partners or to offer certain services to our customers (Art. 6 para. 1 lit. b GDPR). Furthermore, the use of the tools serves to generally simplify and speed up communication with us or our company (legitimate interest within the meaning of Article 6 (1) (f) GDPR). If consent has been requested, the relevant tools are used on the basis of this consent; consent can be withdrawn at any time with effect for the future.
Storage period
The data collected directly by us via the video and conference tools is deleted from our systems as soon as you request us to delete it, revoke your consent to store it, or the purpose for data storage ceases to apply. Saved cookies remain on your device until you delete them. Mandatory legal storage periods remain unaffected.
We have no influence on the storage period of your data, which is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.
Conference tools used
We use the following conference tools:
Microsoft Teams
We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, South County Business Park, Leopardstown, Dublin 18, Ireland (hereinafter “Microsoft Teams”).
Details on data processing can be found in the Microsoft Teams privacy policy:
https://privacy.microsoft.com/de-de/privacystatement
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). For more information, please contact the provider at the following link:
Order processing
We have concluded an order processing contract (AVV) to use the above service. This is a contract required by data protection law, which ensures that it only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
8. Provision of interactive services
Perspective.io
The provider is Perspective Software GmbH, Mailbox 659770, D-96035 Bamberg (hereinafter “Perspective.io”).
Perspective.io is used on our website and on dedicated subdomains to provide interactive funnels and process contact and request forms. Data processing is carried out exclusively on European servers. However, it is possible that personal data may be accessible to institutions in the United States, as Perspective.io uses sub-processors based in the USA. Since July 2023, the EU-US Data Privacy Framework (DPF) adopted by the EU Commission has been the legal basis for these potential transfers. Perspective.io and its sub-processors are committed to a high level of data protection and guarantee additional measures to ensure the protection of your data, for example through standard contractual clauses in accordance with the GDPR.
For details, see Perspective.io's privacy policy:
https://perspective.co/privacy
Description and scope of data processing
Perspective.io processes the following personal data to provide content and functions of our online services and to process contact requests:
- Information about browser type and version
- Operating system of the device
- Internet service provider
- IP address of the device
- date and time of access
- referrer (websites from which access was made)
- Content of contact or enquiry forms, including text fields and uploaded files
The IP address is temporarily stored and anonymized or deleted after 7 days at the latest.
Legal basis of processing
The data is processed on the basis of Art. 6 para. 1 lit. f DSGVO, based on our legitimate interest in ensuring the error-free provision and optimization of the services. For the processing of personal data within the framework of contact forms, processing is based on Art. 6 para. 1 lit. a DSGVO (consent) or Art. 6 para. 1 lit. b DSGVO (contract initiation).
Order processing
We have concluded an order processing agreement (AVV) with Perspective.io to ensure that your personal data is processed exclusively in accordance with our instructions and in compliance with the GDPR.
Data protection in the application context
Thank you for your interest in working for Freonit GmbH. Protecting your personal data is also a central concern for us as part of the application process. Below, we will inform you about the nature, scope and purpose of the processing of personal data in connection with your application.
1. Responsible person
Freonit GmbH
Liethberg 15
24576 Bad Bramstedt
email: info@freonit.com
Telephone: (+49) 4192 - 8914042
2. Data protection officer
Julian Schuldt
Liethberg 15
24576 Bad Bramstedt
email: dataprotection@freonit.com
Telephone: (+49) 4192 - 8914042
3. Purpose and legal basis of processing
Freonit GmbH processes personal data from the initial contact to the conclusion of the last round of negotiations on a potential employment contract. No further processing takes place as part of the application process.
Data processing is used to carry out the application process, including review and evaluation of documents, communication with applicants, organization and conduct of interviews, and decision making.
The legal bases of processing are:
- Art. 6 para. 1 lit. b GDPR in conjunction with Section 26 BDSG (initiation of an employment relationship)
- Art. 6 para. 1 lit. f DSGVO (legitimate interest in efficient and quality-assured personnel selection)
4. Application channels
Applications reach us in various ways:
- passive recruiting: Applications for job advertisements via our website or external job portals
- Active sourcing: Addressing potential candidates by our employees via business networks (e.g. LinkedIn Recruiter)
- External recruiting service providers: Pre-selection of suitable candidates and forwarding of application documents with consent
5. Categories of personal data
Depending on the application process and phase, we process the following data, among others:
- master data: name, first name, address, telephone number, e-mail, date of birth
- Application data: Curriculum vitae, certificates, cover letter, salary expectations
- Employment data: academic degree, current and previous employer, education, visa
- Image and video data: Profile picture, video conference recording if applicable (with consent)
- Sensitive data: Certificate of good conduct (only if required by law)
6. Internal processing
Within Freonit GmbH, only the persons responsible for the application process have access to your data. These include members of specialist departments, management and internal HR managers. All parties involved are required to maintain confidentiality.
7. Storage and deletion periods
Personal data of applicants that are not considered will be manually deleted no later than six months after the selection process has been completed. Any further storage will only take place with your express consent (e.g. for inclusion in a talent pool).
Mandatory legal storage obligations remain unaffected.
8. External service providers in the application process
As part of the application process, we transfer personal data to external service providers who help us communicate, organize and manage applications. These service providers act exclusively on the basis of order processing contracts within the meaning of Art. 28 GDPR.
Using Microsoft 365 (Exchange Online, Teams, Dynamics HR)
Freonit GmbH uses cloud-based services from Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland:
- Exchange Online (Outlook) for email communication during the application process
- Microsoft Teams for virtual job interviews
- Microsoft Dynamics 365 Human Resources to manage applicant data
Processing is carried out exclusively on servers within the EU/EEA. An order processing agreement with Microsoft has been concluded. The legal bases are Art. 6 para. 1 lit. b DSGVO and Art. 6 para. 1 lit. f DSGVO.
Using LinkedIn Recruiter
For active sourcing, we use the LinkedIn Recruiter service, offered by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.
In doing so, we research and contact potential candidates via their publicly available LinkedIn profiles. If a candidate signals interest or actively responds to a message, we process submitted data such as names, profile links or CVs. Processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO (legitimate interest in targeted recruitment).
There is an order processing contract with LinkedIn. Any third-country transfers are carried out using the EU standard contractual clauses.
Hetzner Online GmbH
Among other things, Hetzner Online GmbH hosts systems (such as our ticket system) that can also be used to process applicant inquiries. There is an order processing contract (AVV).
Freonit d.o.o.
Freonit d.o.o., Mladena Stojanovica 43, 78 000 Banja Luka, Bosnia and Herzegovina, is responsible for the maintenance and development of these systems and may therefore have access to applicant data. The transfer of data to Bosnia and Herzegovina is secured by EU standard contractual clauses (SCC). There is an AVV.
9. Obligation to provide personal data
It is necessary to provide your personal data in order to participate in the application process. We will not be able to process your application without appropriate information. Your data will only be processed as part of the application process and will not be passed on to third parties without a legal basis.
10. Rights of the person concerned
At any time, you have the right to:
- Information about your stored data (Art. 15 GDPR)
- Correction of incorrect data (Art. 16 GDPR)
- Deletion of your data (Art. 17 GDPR)
- Restriction of processing (Art. 18 GDPR)
- Objection to processing (Art. 21 GDPR)
- Data portability (Art. 20 GDPR)
- Complaint with a supervisory authority (Art. 77 GDPR)
If you have any questions about the processing of your personal data in the application process or about exercising your rights, please contact our data protection officer using the contact details provided in the legal notice.
Privacy statement for
Freonit GmbH's social media presence
1. Responsible person
Freonit GmbH
Liethberg 15
24576 Bad Bramstedt
email: info@freonit.com
Telephone: (+49) 4192 - 8914042
2. Data protection officer
Julian Schuldt
Liethberg 15
24576 Bad Bramstedt
email: dataprotection@freonit.com
Telephone: (+49) 4192 - 8914042
3. Our social media presence
This privacy policy applies to the following social media sites:
https://www.facebook.com/profile.php?id=61562106932907
https://www.instagram.com/freonitgmbh
https://de.linkedin.com/company/freonit-gmbh
https://x.com/freonit
https://www.xing.com/pages/freonit-gmbh
4. Data processing through social networks
We maintain publicly available profiles on social networks. The individual social networks we use can be found below.
Social networks such as Facebook, X, etc. can usually comprehensively analyze your user behavior when you visit their website or a website with integrated social media content (such as like buttons or advertising banners). Visiting our social media sites triggers numerous data protection-relevant processing processes. In detail:
If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, this data collection is carried out, for example, via cookies that are stored on your device or by recording your IP address.
With the help of the data collected in this way, the operators of social media portals can create user profiles in which their preferences and interests are stored. In this way, interest-based advertising can be shown to you within and outside the respective social media presence. If you have an account with the respective social network, interest-based advertising can be displayed on all devices on which you are logged in or were logged in.
Please also note that we cannot track all processing processes on social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. Details can be found in the terms of use and privacy policy of the respective social media portals.
legal basis
Our social media presence should ensure the most comprehensive presence possible on the Internet. This is a legitimate interest within the meaning of Article 6 (1) (f) GDPR. The analysis processes initiated by social networks may be based on different legal bases, which must be provided by the operators of the social networks (e.g. consent within the meaning of Article 6 (1) (a) GDPR).
Responsible person and enforcement of rights
If you visit one of our social media sites (e.g. Facebook), we, together with the operator of the social media platform, are responsible for the data processing processes triggered during this visit. In principle, you can assert your rights (information, correction, deletion, restriction of processing, data portability and complaint) both against us and against the operator of the respective social media portal (e.g. Facebook).
Please note that, despite joint responsibility with the social media portal operators, we do not have full influence on the data processing processes of the social media portals. Our options are largely based on the corporate policy of the respective provider.
Storage period
The data collected directly by us via the social media presence is deleted from our systems as soon as you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies. Saved cookies remain on your device until you delete them. Mandatory legal provisions — in particular retention periods — remain unaffected.
We have no influence on the storage period of your data, which is stored by social network operators for their own purposes. For details, please contact the social network operators directly (e.g. in their privacy policy, see below).
Your rights
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to object, to data portability and to lodge a complaint with the competent supervisory authority. You can also request the correction, blocking, deletion and, under certain circumstances, the restriction of the processing of your personal data.
5. Social networks in detail
We have a Facebook profile. The provider of this service is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland (hereinafter Meta). According to Meta, the collected data is also transferred to the USA and other third countries.
We have signed a joint processing agreement (Controller Addendum) with Meta. This agreement determines which data processing operations we or Meta are responsible for when you visit our Facebook page. You can view this agreement at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.
You can adjust your advertising settings independently in your user account. To do so, click on the following link and log in: https://www.facebook.com/settings?tab=ads.
Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
For details, see Facebook's privacy policy: https://www.facebook.com/about/privacy/.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards when processing data in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. For more information, please contact the provider at the following link: https://www.dataprivacyframework.gov/participant/4452.
X (formerly Twitter)
We use the short message service X (formerly Twitter). The provider is the parent company X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. The Twitter International Unlimited Company branch, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland is responsible for data processing by persons living outside the USA.
You can adjust your X privacy settings yourself in your user account. To do so, click on the following link and log in: https://x.com/settings/account/personalization.
Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://gdpr.x.com/en/controller-to-controller-transfers.html.
For details, see the privacy policy of X (formerly Twitter): https://x.com/de/privacy.
We have an Instagram profile. The provider of this service is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.
Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
For details on how they handle your personal data, please see Instagram's privacy policy: https://privacycenter.instagram.com/policy/.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards when processing data in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. For more information, please contact the provider at the following link: https://www.dataprivacyframework.gov/participant/4452.
We have a profile on XING. The provider is New Work SE, Am Strandkai 1, 20457 Hamburg, Germany. For details on how they handle your personal data, please see XING's privacy policy: https://privacy.xing.com/de/datenschutzerklaerung.
We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.
If you would like to disable LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.
Details on how they handle your personal data can be found in LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards when processing data in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. For more information, please contact the provider at the following link: https://www.dataprivacyframework.gov/participant/5448.
Data protection information for
customers, suppliers and
other business partners
As part of our business relationships, we process personal data from customers, suppliers and other business partners (e.g. interested parties, service providers, cooperation partners). In accordance with Articles 13 and 14 GDPR, we will inform you below about the processing of your personal data.
1. Responsible person
Freonit GmbH
Liethberg 15
24576 Bad Bramstedt
email: info@freonit.com
Telephone: (+49) 4192 - 8914042
2. Data protection officer
Julian Schuldt
Liethberg 15
24576 Bad Bramstedt
email: dataprotection@freonit.com
Telephone: (+49) 4192 - 8914042
3. Purposes and legal bases of processing
In particular, we process personal data for the following purposes:
Legal bases:
- Art. 6 para. 1 lit. b GDPR (contract or pre-contractual measures)
- Art. 6 para. 1 lit. c GDPR (legal obligations)
- Art. 6 para. 1 lit. f DSGVO (legitimate interest)
4. Categories of personal data
Depending on the type of business relationship, the following data is processed:
- Name, first name, position, company
- contact details (email address, telephone number, address)
- Contract and billing information
- Communication content
- Bank details, tax information, if applicable
5. Data source (in case of indirect collection)
Insofar as we do not collect your data directly from you, it comes from publicly available sources (e.g. company websites, commercial registers) or was transmitted to us by your organization or colleagues as part of the business relationship.
6. Third-country transfers
For certain business processes, we use cloud-based services from microsoft (EU hosting) and Salesforce.com Germany GmbH. While Microsoft services are operated exclusively via data centers within the EU, in the case of Salesforce, personal data may be transferred to third countries (in particular the USA).
In these cases, the transfer is based on appropriate guarantees in accordance with Article 46 GDPR, in particular through the conclusion of EU standard contractual clauses as well as additional technical and organizational measures to protect your data.
7. Recipients of the data
Within our company, only those departments that need it to fulfill the stated purposes will have access to your data. In addition, we may use the following categories of external recipients:
- IT and cloud service providers (e.g. hosting, email, CRM)
- Tax advisor, accountant, payment service provider
- Logistics and shipping companies (when delivering goods)
- Authorities as part of legal obligations
- Hetzner Online GmbH
Among other things, Hetzner Online GmbH hosts internal systems that are used to initiate and process contractual relationships. There is an order processing contract (AVV). - Freonit d.o.o.
Freonit d.o.o., Mladena Stojanovica 43, 78 000 Banja Luka, Bosnia and Herzegovina, is responsible for the maintenance and development of internal systems and, for this purpose, receives access to personal data from customers, suppliers and business partners. The transfer of data to third countries is secured by EU standard contractual clauses (SCC). There is an AVV. - Salesforce.com Germany GmbH
We use the CRM system from Salesforce.com Germany GmbH to manage our customer and business partner data. Processing is carried out on the basis of Art. 6 para. 1 lit. b DSGVO (contract fulfilment) and Art. 6 para. 1 lit. f DSGVO (legitimate interest). A transfer to third countries is protected by EU standard contractual clauses. There is an AVV.
A list of service providers used with data processing can be provided upon request.
8. Storage period
Personal data is only stored for as long as is necessary to fulfill the purpose or to comply with legal retention periods. Typical storage periods:
- Contract and billing data: 6—10 years (according to HGB, AO)
- Communication data: 3—6 years
- Interested party data: 1 year after last contact
9. Rights of data subjects
You have the following rights under the GDPR:
- Information about stored data (Art. 15 GDPR)
- Correction of incorrect data (Art. 16 GDPR)
- Deletion of your data, if permitted (Art. 17 GDPR)
- Restriction of processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Objection to data processing (Art. 21 GDPR)
- Withdrawal of consent (Article 7 (3) GDPR)
To exercise your rights, please contact:
dataprotection@freonit.com
10. Duty to provide
As part of a business relationship, it is necessary to provide certain personal data. Without this data, collaboration may not be possible.
11. Automated decision making
Automated decision-making, including profiling, does not take place.
